In this privacy policy, we inform you about the processing of your data when using our website.
When we refer to “your data,” we mean personal data. Personal data includes information that allows us to identify you, either directly or by combining it with other data. This includes, for example: your name, address, email address, phone number, customer number, or order number.
Statistical data that we collect, for example, when you visit our website and that cannot be linked to your identity does not fall under the category of personal data.
You can print or save this privacy policy by using the standard functionality of your browser.
Responsible Party
The entity responsible within the meaning of the EU General Data Protection Regulation (“GDPR”) is:
Neutex Home Deco GmbH
Kulmbacher Straße 82
95213 Münchberg
Phone: +49 9281/49-0
Email: deco@neutex.com
(hereinafter referred to as “NEUTEX,” “we,” or “us”)
If you have any questions or concerns regarding the protection of your data, please contact us at the details above.
Data Protection Officer Contact Information
Hoftex Group AG
Data Protection Officer
Fabrikzeile 21
95028 Hof
Phone: +49 9281/49-0
Email: datenschutzbeauftragter@hoftexgroup.com
Data Processing for Contract Execution and When Contacting Us
Your Order and Purchase Data
When you place an order with us, through our applications, via the online shop of our partners (e.g., Amazon), or by phone, we collect your order and purchase data.This includes:
• Details of purchased items, such as name, size, color, purchase price, etc.
• Information about the payment method
• Your delivery and billing address
• Your withdrawal statements, complaints, and other communications related to your orders or purchases
• Your order number
• Your order status, e.g., “Shipped” or “Returned”
• Your payment statusWe process your data to manage your order, ship your products, and handle returns, complaints, and warranty claims if necessary.
Legal basis: The legal basis for this data processing is Art. 6 (1) b) GDPR.
Visiting This Website
Each time you visit our website, we collect the data your browser automatically transmits to enable your access. This includes:
• IP address of the requesting device
• Date and time of the request
• Address of the accessed webpage and the referring page
• Information about the browser and operating system of the device
The processing of this data is necessary to enable website access and ensure the continuous functionality and security of our systems. The mentioned data may also be temporarily stored in internal log files for statistical purposes, to improve the website based on user behavior, and for administrative maintenance.
Legal basis: The legal basis for this data processing is Art. 6 (1) b) GDPR.
Information on the Use of Cookies and Similar Technologies
To provide necessary website functions, analyze user interactions, and offer personalized content, we use cookies. Cookies are small text files stored on your device when you visit a website. They do not cause damage, execute programs, or contain viruses. Similar technologies, such as tracking pixels, may also be used to temporarily store information related to users or browsing actions (collectively referred to as “cookies”).
You can disable cookies at any time through your browser settings. However, doing so may limit website functionality.
Technically Necessary Cookies
These cookies are primarily used to enable website functionality, such as storing form data (e.g., within the contact form) or managing the cookie banner display.
Legal basis: The legal basis for processing technically necessary cookies is Art. 6 (1) f) GDPR, as we have a legitimate interest in providing a user-friendly website. In certain cases, processing may be required to fulfill a contract or perform pre-contractual measures (Art. 6 (1) b) GDPR).
A deactivation option for technically necessary cookies is not available.
Use of Google Analytics
Our website uses functions of the Google Analytics web analytics service, provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Google Analytics uses cookies to analyze how visitors interact with the website. The information generated by the cookies is usually transmitted to and stored on Google servers in the USA.
The legal basis for this data processing is Art. 6 (1) f) GDPR, as we have a legitimate interest in analyzing and optimizing our website.
IP Anonymization
We use Google Analytics with IP anonymization, ensuring that your IP address is shortened within EU member states before transmission to the USA. In exceptional cases, the full IP address may be sent to the USA and shortened there.
Data Processing in the Context of Job Applications
As part of a job application, we process the data you provide, including:
• First and last name, address, email address, phone number
• Resume (qualifications, work experience, education, hobbies, etc.)
• Potential references from professional social networks (e.g., LinkedIn, Xing)
We process this data for the purpose of handling the application process. If you accept our job offer, your data will be stored for employment purposes. If your application is rejected, we will delete your data six months after rejection, unless legal requirements mandate longer retention.
Legal basis: Art. 6 (1) b), Art. 88 GDPR, § 26 (1) BDSG.
Data Sharing
We only share collected data if:
• You have given explicit consent (Art. 6 (1) a) GDPR),
• The transfer is necessary for contract fulfillment (Art. 6 (1) b) GDPR),
• The transfer is legally required (Art. 6 (1) c) GDPR),
• There is a legitimate interest in enforcement or legal defense (Art. 6 (1) f) GDPR).
A portion of the data processing may be carried out by service providers, including IT providers, data centers, consultants, shipping providers, and postal services. These providers are contractually bound by our instructions and comply with necessary security standards.
Your Rights
Under applicable laws, you have the following rights regarding your personal data:
• Right to access (Art. 15 GDPR)
• Right to deletion (Art. 17 GDPR)
• Right to correction (Art. 16 GDPR)
• Right to restriction of processing (Art. 18 GDPR)
• Right to data portability (Art. 20 GDPR)
To exercise these rights, please contact us using the details provided above.
If you believe that your data is being processed unlawfully, you can lodge a complaint with the Bavarian Data Protection Authority or another competent supervisory authorize.
Data Security
We use TLS encryption (Transport Layer Security, formerly SSL) to protect your information during transmission.
Last updated: March 18, 2024